At TradersTrusted, we are committed to honesty, transparency, and trust in all our communications. All reviews, ratings, and testimonials you see from us are genuine feedback from real users and clients.
Our Commitment
- No Fake Reviews – We never post, commission, or allow reviews that are fabricated or misleading.
- No Incentives for Reviews – We do not offer free products, discounts, gifts, or any other benefits in exchange for reviews.
- Fair Representation – We publish reviews fairly, including negative feedback, unless it contains offensive language, discriminatory remarks, or personal information.
- Ongoing Checks – We regularly monitor reviews for authenticity using both manual and automated checks.
How We Collect Reviews
- Reviews are accepted only from people with direct experience of the business, product, or service being reviewed.
- We may invite users to leave feedback, but it is always voluntary.
- Where reviews are collected via third-party platforms, we follow their verification and moderation rules.
Reporting a Suspicious Review
If you believe a review displayed on our website or social channels is fake or misleading, please contact us at info@traderstrusted.com.
When reporting, please include:
- The review in question.
- Your reason for concern.
- Any evidence you may have.
We will investigate promptly and take action where necessary.
Legal Compliance
This policy complies with the Digital Markets, Competition and Consumers Act 2024, the Consumer Protection from Unfair Trading Regulations 2008, and the Advertising Standards Authority (ASA) CAP Code. The UK Competition and Markets Authority (CMA) requires all businesses to take reasonable and proportionate steps to ensure reviews are genuine and not misleading.
Policy Review
We review this policy annually and update it in line with changes to UK law or official guidance.
TradersTrusted
Email: info@traderstrusted.com