At TradersTrusted.com, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Controller
TradersTrusted.com is the data controller responsible for your personal data. If you have any questions regarding this privacy policy or our practices, please contact us at:
Email: info@traderstrusted.com
2. Data We Collect
We collect and process the following categories of personal data:
- Identity Data: Name, username, and similar identifiers.
- Contact Data: Email address, phone number, and postal address.
- Financial Data: Payment card details (processed securely through third-party providers).
- Technical Data: IP address, browser type, time zone, operating system, and other device information.
- Usage Data: Information about how you use our website, services, and products.
- Marketing and Communication Data: Your preferences for receiving marketing from us.
3. How We Collect Your Data
We collect personal data through:
- Direct interactions: Filling out forms, creating an account, or subscribing to our newsletter.
- Automated technologies: Cookies and analytics tools that track your interactions with our website.
- Third parties: Payment processors, advertising networks, or social media platforms.
4. How We Use Your Data
We use your data to:
- Provide, manage, and improve our services.
- Process payments and deliver products.
- Send marketing communications (with your explicit consent).
- Comply with legal and regulatory obligations.
- Detect and prevent fraudulent activities.
5. Legal Basis for Processing
We process your data based on the following lawful grounds:
- Consent: When you sign up for newsletters or accept cookies.
- Contract: To fulfil agreements, such as delivering purchased services.
- Legal Obligation: Complying with tax, fraud, or other legal requirements.
- Legitimate Interests: Improving website functionality and protecting against fraud.
6. Data Sharing
We may share your data with:
- Service providers: For payment processing, hosting, and analytics.
- Legal authorities: When required by law.
- Business partners: For marketing and advertising purposes (only with your consent).
We ensure all third parties respect the security of your personal data and comply with GDPR.
7. International Transfers
Some third parties we use may process data outside the UK/EEA. When this occurs, we ensure appropriate safeguards, such as standard contractual clauses, are in place.
8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including for legal, regulatory, or reporting requirements.
9. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal exceptions.
- Restriction: Limit processing of your data.
- Portability: Transfer your data to another service.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: At any time for data processed on the basis of consent.
To exercise your rights, contact us at info@traderstrusted.com.
10. Cookies
We use cookies to enhance user experience. For details, refer to our Cookie Policy. You can manage preferences through your browser settings.
11. Data Security
We implement robust measures, including encryption and access controls, to protect your data against unauthorised access, alteration, disclosure, or destruction.
12. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page, and significant updates will be communicated to you directly.
13. Complaints
If you believe your data rights have been violated, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
By using TradersTrusted.com, you agree to this privacy policy. If you do not agree, please refrain from using our services.